Questions and answers

Download HireHand from the App Store and create an account. Choose a service, pick a barber and an open time, and pay in the app.

Yes. Your barber comes to the address you book with, so there's no commute and no waiting room.

Edmonton, Alberta. Each barber sets how far they travel, so the barbers you see depend on your address.

Yes. When you book, choose how many people and your barber does the cuts back to back in one visit.

By card in the app when you book. Payments are processed securely by Stripe, and you see the price before you confirm.

Yes, from Your Bookings in the app. Cancel more than 24 hours before your appointment for a full refund. Within 24 hours, a cancellation fee may apply; the app shows the amount before you confirm.

Yes. Open the booking in Your Bookings and tap Message. Messaging stays open until 24 hours after the appointment.

Our team reviews every barber's profile and services before they can take bookings, and customers rate their appointments afterwards.

Sign up on the For barbers page and we'll get in touch to set you up in the HireHandEarn app.

Yes. You set your availability, the services you offer and what you charge, all in the HireHandEarn app.

Through Stripe. Once you've set up payouts in the app, your earnings are paid out to your bank account.

You choose. Set your travel distance and you'll only be booked by customers within it.